18 Jun, 2020 → by ClaimboUser754607
No support concerning refund and voucher
1
My journey was cancelled due to Covid 19 pandemic and I was granted a voucher by the ferry company which directed me to AFerry booking. In order to make use of this voucher for a new booking I frequently tried to contact AFerry who didn´t seem to care at all. No reply. No support. My holiday is not infinite so I need to travel now, but I simply cannot ge through. This company´s policy is scandulous. I wonder how they obtained an award.