19 Mar, 2021 → by ClaimboUser166132
No Supply for weeks

1

EVERY PROBLEM HAVE A SOLUTION THIS PROBLEM NEED TO BE RESOLVED THE SOONEST Today I am on the 8 day without electricity. Since people in Meadowlands are not paying eletricity I have paid a lot of Money collected by the community to fix Minibus issues on their own as ESKOM dont attend to our request anymore. I don't have a choice. I have to pay them because I can't stay in the dark for months. Minibus MDLE1/637 have more than 150 houses connected to it and ESKOM is aware of that as the result it is always faulty due to high load. Eskom employee (Khanyi Nyati) responded to my complaints on 16.03.2021 and confirmed that the box is faulty and it will take up to 3 months to replace the box. more than 50% of the houses on that box don't pay their eskom bill and ESKOM will not replace the box for us and it affects all of us including the paying customers. I requested ESKOM to re-route 23 houses of the paying customer to other minibus that have 52 houses on them as might have capacity. The response was I will be issued with the quotation and required to pay for that service before it is completed. I thought as a paying customer this service should be given to me free of charge. *MY REQUEST IS TO BE RE-ROUTED TO THE WORKING MINIBUS AS I CANNOT WAIT IN THE DARK FOR THE NEXT 3 MONTHS. I WORK FROM HOME DUE TO COVID AND THIS HAVE DAMAGED MY REPUTATION AT WORK SO BADLY AS I AM NOT A RELIABLE EMPLOYEE DUE ELETRICITY PROBLEMS. In Soweto Meadowlands Zone 5 residents do not pay for electricity I was shocked when I bought a house here that the community in Meadowlands Zone 5 is privileged enough to use the electricity for free and Eskom is fine with that as they are not disconnecting them. I will like to know why ESKOM is not implementing prepaid meters in this area, WHERE IS THE HICK UP?. Please don't tell me that the community is not allowing ESKOM to implement prepaid meters that lame excuse.
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