1 Jan, 2018 → by ClaimboUser497947
no service at all. self service instead at ntuc fairprice

1

I am utterly disappointed and very disturded by the services which I wasn't rendered with at taman jurong ntuc fairprice on 09/07/17. The cashier named amy refused to change for me coin which I needed badly to get a trolley for my shopping and directed me to other cashiers to get my change which all the counters were having long queue. She saw me waiting there and simply ignored me. Thus, I got this staff named wya wya and asked for the supervisor but she just told me off and asked me to look for the supervisor myself!!! These 2 incidents are too much for a loyal customer like me who have been support ntuc fairprice all these years. I managed to this store manger named tan kok yong office no. And I had been calling for few days and finally able to get him. To my astnoishment, he couldn't do much for me being emotionly affected by these 2 cases and pushed this to hq. I got an sms on 17/07/17 telling that someone will get in contact with me with regard to this but til now I never heared from anyone. Look like ntuc fairprice doesn't tresure long term customers and taking customer service very lightly. I shall have this put on social media and encourage my friends and silings stop supporting ntuc fairprice and make known what I have encountered to the public.!!! No wonder some of my friends do encounter such lousy or should I say no service from ntuc. Now I will also have to think more than twice before deciding to have anything associaled with this branding - ntuc.
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