We are in dire financial problems and turned to Ameriasist for negotiation help with our creditors. It took them 4 weeks to "set up" our account and supposedly contact our creditors that they would be handling our payments. After a month plus of doing nothing they started collecting payments of approx $500 per week. We made 2 payments and then realized that they were doing nothing to help us they were just padding their own pockets. We called and called no answer. We emailed, no response. Finally we stopped the 3rd payment and low and behold we got a phone call. More empty promises. We then requested a refund of the payments that were made since we were dropping their servces and not going through with their program. They refused to refund anything stating that it was OUR breach of contract that we would not be following through with the progam and they were entitled to these payments. We had not been informed that no payments would be made to our creditors for months and months. Our creditors never stopped calling and all creditors stated that they had NEVER heard from our Neogtiation Specialist. Ameriassist is nothing but a scam. We should file a lawsuit against them for the money they kept, but the only ones who would get anything are they lawyers.