23 Jul, 2021 → by ClaimboUser672223
No refund yet from Iberia Case # from Iberia 201052*-1399****

They overcharged my Citymastercard in April 18 they did not send electronic tickets and when we found out the erroneous amount on credit card we called them and cancelled the flight on April 19 24 hours after we booked. They acknowledge their mistake and told us the first time to wait 72 hoursfor refund. No refund received and they gave us this case number # 201052*-1399**** and it would take up to 2 months. Here now its been 3 1/2 months and no solution. Its impossible to call they dont answer Very frustrated customer User's recommendation: Impossible to call them for problems so don’t fly with them.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Iberia Airlines you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.