Booked a land and sea trip to Alaska. The cruise Line...Holland America , cancelled the trip due to Covid. This trip was for June 2020. I paid for it Feb. 27. Still waiting on my refund. Holland America refunded AAA in March. $8 k refund is still not refunded. Everyone else in my party has been refunded. I call and all my agent says is they are working on it. Also had a bad experience with the flights for this trip. I was charged twice as much as my sister that booked her own. Then my agent cancelled flights when we were going to wait to see. If airline cancelled. Now I'm only eligible for credit. Never again...AAA . User's recommendation: Use another company. It's all about their commission..not customer service.