Booked flights to Europe in Sept of 2020 for a trip in April of 2021. Two of the three legs were canceled or changed to another day. Airlines confirmed I was due a refund on the two flight totaling around $2k. After about 8 calls directly to GoToGate and contacting them through their on-line refund request, all promises of ‘quick help' or ‘escalating to manager' or ‘I'm authorized to submit only one refund to the airlines for you', have had no results. It's now Aug 13, 2021 and I have not received a refund or any type of notification that a refund will happen. Like everyone else, we just want some of our money back if not all. Next steps? Small claims court?