AliExpress offered a full refund for my damaged shipment. They sent me a free USPS shipping label to return the package. USPS will NOT take me package because it is overweight and too heavy for USPS. I need a UPS label in order to ship it back to them and there is no way to communicate this in the dispute area. No one answers the phone, no returns an email and the seller has washed his hands from this issue. I am now out $1400 dollars! User's recommendation: Don't waste your time.