As previously stated your 7500 extender did not sync with my router. Your instructions said to use www.mywifiext.net for tech support for help. They are a scam support that I find amazing your company uses. The tech man downloaded join a session program without asking me first and took control of my computer. Then he proceeded to tell me I have 10 foreign actors hacked into my system and for $300 he could fix it. I hung up and hired a professional to scan my computer for malicious malware or viruses he may have installed on my computer.