Thought the financial institution would be more helpful when the pandemic hit but the only concern is the bottom line! Just started my company and was surprised that CIT financed the equipment, but due to the pandemic could not buy inventory, hours at my full time job was drastically cut and on top of that a beloved pet died which cost me close to $2,000.00. The representative was understanding which I was sent forms to fill out for a deferment plan but was not able to fill out the form because I did not have the information, So got some funds to pay towards the loan but as time went on my funds was greatly depleted and no offer for a deferment was done. Kept getting emails about the late payments and also explained that I was not able to pay the loan back at all, so I told them to get the equipment, So the equipment did get sold and when trying to contact the company that auctioned the equipment get no response. Will never apply for loan from this financial institution again and suggest others do the same. The only concern that this institution cares about is the bottom line and not helping a business just starting out. My business credit is screwed from this bank. User's recommendation: Do not apply for any business loan espeacially when you are just starting your business.