I had a problem with picking up my order on 3 July 2021. Was contacted 3 days later by a customer service rep saying they liked to handle problems within 72 hours. This is now the 30th of July, no resolution. Have talked to 3 reps via email. Have asked for a supervisor's email and number, only response was for the last rep (who did not even bother identifying herself) to ask me the same questions I answered on the 6th of July. Do not waste your money on this company!!