I've been trying to reach TaxAct for weeks but I cannot get to them by phone nor will they return my emails. I used the email from the Contact Us page. I started to use chat but they want to look at my computer and I'm not willing to give anyone that access. The problem is that twice I received a one time authorization code that I did NOT generate both in a text and an email which means someone has accessed my sign in information and tried to get into my account. The first one was on June 21st and the second was on June 23rd. I'm franticly trying to get this resolved but to no avail. I've decided to delete my taxes and my account but cannot find any way to do that. The online help does not work as they indicate in their online help pages.