20 Sep, 2020 → by ClaimboUser45551
No customer service for faulty o rings

1

We have been taking care of our pool for over 25 years. There is an o ring that needs replacing about once per year. In the past year we have gone through 4 o rings. At a cost of almost $40 A pop, that is almost thievery . We have contacted Hayward several times with zero response. Pinch a penny In Cooper City , Florida is pretty useless as well just taking our $40 every time. Im this age when customer service is essential to survival , Hayward is going backwards .,this ring is faulty and we have no option in the market . Very unhappy with Hayward User's recommendation: Try to use another company for pool products with customer service.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Hayward Pool Products you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.