1 Jan, 2018 → by ClaimboUser310116
no curtesy
*SOLVED
3
I had completed a aloan with ameriloan and transferred the repayment schedule to another bank account. well the primary bank which was citibank put a block on our account stating that ameriloan trying to put through a payment. after explaining to a rep at ameriloan what has happened she instructed me to call the bank bank because the did not attempt to take a payment. Of course I did what i was instructed to do, well cicitbank tells me that I must set up a conference call with them to rectify this problem. I inturn call my Ameriloan rep ms. Lisa at ex 2018. and she told me that she would not call citibank to help clear up this problem and in a " matter of that attitude": she stated that this is our problem...I told her I wanted to speak to a supervisior and I am still waiting on that call... I have been doing business with them for over three years and never have we been treated like this. I dont care hard times are I know that we will never use this company again...another bites the dust ameriloan...thanks for your lack of courtesy