8 Aug, 2020 → by ClaimboUser887219
Nightmare service

1

When is last night withe the whole family, it was obvious by the fact that 4 employees walked right past us and did not even acknowledge us that this was a mistake. When my wife placed her order the fair complected cashier rolled his eyes and sighed, I mentioned to my daughter that the employees looked miserable. We waited for our food Wich was not brought to us, so I got up to get it when the same cashier saw me he asked if I needed something, I said is that my food in the bag, he snarled back it was a big order. First off it was dead in here it was 8:30 and there were 5 employees on the place 4 guys 1 female,all equally depressed looking. I went out to the patio where my family was seated and toldy wife who became upset, she went in and asked the cashier what his name was so she could file a complaint, he said no when she asked for a manager he said he was the manager. Then he had the nerve to to dismiss her by saying goodbye. He then proseded to come out to the patio and yelled at my wife in front of my whole family and 2 other couples on the patio. When she asked him to leave he told her I don't want to talk to you,gave her his back and started talking at me. I told him he should stop talking and go back inside before it got loud, all this going on in front of my 5,8,23 year old children. The whole experience was a nightmare.I really hope the 5'8", stocky, man with a limp and glasses is really not the manager as I am sure your company could do better. User's recommendation: Stay away.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Tokyo Joes you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.