we reviewed the windows for our home with the rep. and paid $12599.00 toward the windows and installation. Now that was in April 2021, and so far no windows nor any follow-up. They have scheduled and rescheduled some 4-5 times, and one has called nor followed on the reason or whatever is the problem. We finally have had enough and called and canceled the order. Their response was there would be a 25% restocking charge to the order. Now the rep. lied and just told us a real story. So now on to the next step and see how far they want to push this.