30 Nov, 2020 → by ClaimboUser734449
New Management & their refusal to honor my purchase
1
The new owner does not honor the class package I purchased before he became an owner. I sent him a record of me paying over $470 for class package to be used by my family. I called several times and each time he said he would call me back, which he never did. I had a verbal agreement with the previous employee there that we could still use the class package until 12/31/2020. He flat out denied us to use any of the class packages since it's been over 1 year, although he can't even find the original contract. With my family issues and COVID I was only able to use 3 classes, for $470 payment. He told us that we are not welcomed at his business and hang up the phone. Really disappointed with the new management. User's recommendation: Don't give this location any new business as the new owner is extremely rude.