Firstly Bookmyforex have the worst customer care, there is no one to pick the call at the other end. I did try for multiple days with no response from their online or through chat function due to this I had to reduce my Forex load from 1500 GBP to 500 GBP. And when I risked applying for a card I was delivered a old card with already lapsed period of around 20 months out of 5 year. I request to please replace my card or else provide me full refund at earliest so I can get another forex card which will probably give me card with full validity.