i just purchased a refurbish desktop for my parent so they can learn and pay bills. first of al UPS delayed and the computer didnt arrives like 2 weeks late, then when i tried setup the computer just keeps restarting and shut down by itself, after that you have to wait more than 30mins in order to turn on the computer. Tigerdirect refuse to exchange or refund because they said its over the time limit. I have already told them UPS delivered 2 weeks late and i have already told them first place and UPS had record. Please help asap!!!