The worst customer service. (Have people working out of the U.S.) was directed to the flight department in which never answers the phone & says that they will call you back Im 30 minutes. But never call back! So I keep calling same thing everyday!! Its just a bunch of BS!! not given my refund back from my flight. Told me I had to contact the airline to get refunded. So I did & American Airlines refunded my full flight back to Priceline. But Priceline has not refunded it back to my credit card. Said 5-10 days. But nothing!! I just want my damn money thats all!!nothing!