I called Disney Store and told them that I need them to deliver on a certain date and asked if that was possible and they said yes. So I placed an order and bought a birthday present for my little daughter. Her birthday already passed and her present never arrived. Called them many times and all I got was fake promises. They said that my order was already on its way and that I will get it soon. I am so disappointed. Wanted to make ma daughter happy, and it's really sad that her present did not arrive on time.