I want to complain about one of your employees. She was scheduled to do retakes in Neilburg, SK from 10:30am - 12:00pm. I arrived no later than 11:15 and she was already packed up ready to move on to her next destination. She refused to take my son's picture (who is in pre-k so he never did have an intial picture taken) and told me I have to follow her to the next school which was over half a hour away. Of course I did otherwise my son wouldn't have had his picture taken and was devastated. Highly unprofessional!! She should have remained at the school for the remainder of time she was supposed to. I feel that she should be held accountable for the inconvenience. She was also rude about the entire situation!! I sure hope you take my complaint seriously and do something about it. I'm sure I'm not the first one to file a complaint against her!