15 Feb, 2021 → by waside
Need to pay more attention to qualification of their employees

I’m a customer of this provider because connection is good. Also, the signal is always on top. These are the only competitive advantages of the company. I pay enough every month, and expect to get qualified support every time I need. Don’t get this wrong way: managers are polite and nice to me. But when I call the support, they can’t answer primitive questions. And sometimes I just don’t understand representatives of the company. Not trying to offend anyone, just want to be honest. Please, train your employees to have an eye for technical points. And please, lessen holdover time. Many thanks in advance!
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of SnapOne you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.