I have a farm. Shortly after the St. Clairsville, Ohio store opened I was given a customer number to receive my tax exemptions. I have shopped at multiple Rural King location with no problem until 8/14/2021. At that time, my number came up with another persons name. I could not be found in their system by my number of many years, my phone number, or my name. Why was my number of many years given to another customer and why can they not find me in their system? User's recommendation: Do not trust their new computer system. Be cautious of your information. They lost my.