15 Apr, 2021 → by ClaimboUser384447
My Steam cleaner which went wrong within the first 3 months

My steam cleaner stopped working whilst I was still paying for it. This was a year ago. It was agreed at the time that they were going to pick it up and then let me have a new one. However due to covid I couldn't reach them and 2 weeks ago I managed to get someone and they have sent me a new one however told me that they would not guarantee it.Pleased for the moment, however if it goes wrong, I will have to look at my rights as a consumer. User's recommendation: Thane is O.k. to purchase from, however be careful.
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