24 Feb, 2020 → by ClaimboUser134215
My family and I had a horrific experience at your San Bernardino location
1
Update by user Feb 24, 2020 It was not resolved the manager at this location did nothing to make this right Original review posted by user Feb 24, 2020 My and family and I came to this location because is was the closest to us. We had coupons for buy 5 dollars of games and get a free large pizza. When we got there the manager Stevie came around told the girl that was helping us to move and she just ignored that we had this coupon and wouldnt honor it so my family and I ended up spending 60 plus dollars Stevie did not give us our receipts they had no forks or knives out I had to stand at the salad bar for about 10 mins waiting for a fork and knife Stevie was sooo rude to us and had horrible customer service she should not be a manger if she does not enjoy working with customers. You can review your cameras to show she did not give us any receipts when ask about our receipts she said she could not reprint them . So thats kinda weird I will never come to this chuckle cheese again