29 Jun, 2021 → by ClaimboUser508231
My daughters condo had an old air conditioning unit with a connected furnace. Unit is on the roof and it has been difficult to schedule to have this replaced per warranty. Worst warranty company ever
1
The warranty company let my contractor and myself know that the parts were in contractor ordered a crane.. when the contractor went to pick up the parts none of them were ordered or in. The contractor is out $150 and my daughter is in a condo for a month.. contractor is putting Freon in a dying air conditioning unit in order to keep my daughter is comfortable as possible but first American Warranty is the worst company ever.. no customer service.. all Scripted *** that doesnt make sense User's recommendation: Scripted *** that doesn’t make sense.