I have been a Wells Fargo customer for well over 30 years and have a checking account, mortgage, home equity line of credit and credit card with them. Each month I go online and pay my credit card entire balance in full before the due date. This month I made an error when making the transfer to pay my credit card balance ( I was even paying an more than the current balance as I knew there were still a couple of transactions outstanding that had not posted to the account) and did the transfer in reverse. This credited my checking account rather than my checking account paying my credit card balance. I realized what error I make within just a minute after I completed the transaction so I called the customer service number and asked them to reverse this and they explained they cannot reverse this. I then did another 2 transfers one one to correct the transfer I made in error ( in reverse) and another to pay the balance like I was trying to do. I was charged a $95 cash advance charge, I explained what happened and I was told as they will only give me a $20 refund so this simple once time error that I tried to have reversed just a few minutes after I completed it is costing me $75. Now when you make a payment to your credit card by the same transfer option it takes a few days to credit your credit card balance but it come out of your checking account the second you hit submit but they say they cannot reverse a transaction in reverse even just a minute or two after its done. I have been a loyal very long time customer that has always stayed current on all accounts and keep a good balance but I 'm now being told for a simple error that I tried to have them correct and then corrected myself they will not make this right and refund the fee. Bad, bad business Wells Fargo if ripping off your customers is how you keep in busy.