They are not sending a hard copy of the document or agreement via USPS mail. I can not recommend this company because of the very very very high interest. I do not even have an account number. They did not give me an address. I send them a letter asking them to send me a hard copy of the loan via USPS mail.I would be much happier if the sent me monthly statement for my record. all I have is the bank statement that they are taking money from my Account. I am on a fix income. No hard copy of the agreement and no Account number.