My subscription is supposed to end on a certain day, it ended a full day earlier (keep in mind I am a full time employee and work all day), so I just went to work like I normally do. Fast forward to next day, I call in, ask why, they basically said it was my fault because I didn't call them the day it stopped...ummm...it's my fault that YOU didn't end the subscription when it was scheduled? So if you went in for surgery on a scheduled day, and the doctor said you should've called because yesterday we were looking for you and sorry about your luck. WTF is that sh*t?!