I have bought Forex Currency Notes and Multi currency card 3-4 times from BookMyForex . Every time i got descent type of services and order was delivered on time. For the first time, i had to unload/refund my Multicurrency Card, i have got most pathetic and unprofessional experience of my lifetime dealing BMF Team. I Submitted all my details along with Card and required document on Monday 24th June. On Tuesday Amount was deducted from the Card and I was informed money would be transferred to my account in 2-3 working days. No Transfer happened until Friday, When I asked the BookMyForex Employee handling my order, she confirmed on Mail on Friday that money would be transferred by Eod or Tomorrow. When i asked reason for delay she did not bother to provide the details. On Saturday again same story, No Transfer, On Sunday they closed my order without any refund and on Monday when i enquired again, they started to show their colors and the same employee told me it would take 5-6 Working Day. I tried calling on the customer care but all in vain, they refused to log my complaint and asked to send mail on [protected]@bookmyforex.com. I asked the employee handling my order about her senior contact/Email. Very Proudly she give me details of on RAKESH KUMAR JHA. On Tuesday i called this RAKESH KUMAR JHA, he told me he joins office at 11 AM so i should wait when i asked him to help ASAP he promised to call back at 9:30 AM. Till 12:00 PM there was no response from any one and even on calling RAKESH KUMAR JHA he did not respond. It has been 8 days but still i have not received my Refund and there is no update from BMF Team. It looks like they are just group of cheats sitting out there to cheat and torture public. I would strongly request all the stay away from this company