I was wearing a beautiful pair of Clarks Mules, leather is very nice. They pretend to sew them to the bottom of the shoe but it is glued. They broke into 2 pieces as I was walking thru a luncheon with my friends. It was so embarrassing that I had to go barefoot. I called and Clarks informed me that they are intended to last 3 to 5 years then the rubber breaks down. I should know this according to the man on the phone. I will never buy Clarks shoes again and actually have other pairs that I am not going to wear anymore either. They are complete trash. I mentioned to the guy (manager) that all my Merrells and Nikes look fantastic sitting right next to my clarks, he could have cared less and told me Clarks aren't for everyone, they are only for certain people. I guess they are for people that like to go barefoot sooner or later when they dissinegrate on their feet. There is no apologies or empathy for this problem. He said they monitor sites and take them off all the time so people don't see this. REALLY a disgrace.