24 Feb, 2021 → by ClaimboUser205560
Money taken from card during free trial period
1
Dear Sirs, my son has started a 30 day trial with you and trusted your company that he could cancel within the trial period. After 2 weeks $ 50 came out of his account. He saved this money for a special gift and is devastated. We do not understand how legally the money could get deducted within the trial period. Please email me for contact details immediately and refund the money, otherwise I will have to go to consumer protection. Kind regards Ingrun Binder for Timon Sturm