Ive done a mobile upgrade but was not happy with device I received, the device was collected by courier it on the 5th of august but I was still debited, I phoned in numerous times and sent emails wit regards to a refund and a new device with no luck I spoke to numerous consultants and all of them say they will escalate between sales department and accounts department none can resolve the query I spoke to : sinazo vena, nxolo ngubani 12:00 Nomsundo nthangase sales 11:50, nomxelo, phumelele maphumulo, maranda moonsamy ref numbers provided, 938677451a, 1000415287a Zaakiyah davids 10/08/2021 11:40 Nontobeko dube 12:22 Nomfundo ntshangase Samkelise mbele 10:18 am 24/08/2021