26 Jun, 2021 → by ClaimboUser945345
Mistaken Product
1
Hi, my wife and I ordered a dark navy peplum dress from Light in the Box on May 23 at a cost of about £85. The dress received was of a completely different style to the one ordered and it was green rather than dark navy. Light in the Box have repeatedly refused to either accept a return, exchange or refund on the basis that 'made to order' items are not refundable. The relevent references are: LightInTheBox Customer Service Message: TID [protected] of Order [protected]