26th of June 2019 I was suppose to travel on Oman air flight from Abu Dhabi to India Hyderabad via Muscat. I purchased tickets for myself my wife & infant baby, upon tracing the airport I was told by boarding staff that infant baby's name is mentioned and ticket number is not mentioned hence they will not allow my baby to travel? I had purchased the tickets on 26th of May, 2019 for myself return ticket and for my wife & infant bay one way. I purchased two separate tickets reason being I have to come back within 2 days and my family will stay for some time. My wife & infant baby ticket was issued together. However, the ticket number was missing for baby? Despite of paying tickets money and I had valid tickets I was not allowed to travel on 26th June 2019. I called up Oman air several times explained them the whole issue I didn't get any help instead they told me to contact Oman air airport office I went there I couldn't find anyone over there. I raised feedback/complain on Oman air website with complain number 77546 on same day from airport. Since, that day until today I'm calling Oman air call centers it's been almost 2 months now nobody contact me from Oman air nor they sent e-mail. Despite of end number of international calls to Muscat Oman office no resolution have been provided by Oman air instead every time I have to repeat the whole story and I will get assurance within 24 hours they will call me to resolve this issue. I'm failed to understand why it's taking so much time to refund my tickets money and compensate me. I missed my flight and stuck at airport it was medical urgency I was traveling to India. I spent hours at Abu Dhabi airport with my family with no resolution, I purchased another tickets from EMIRATES and travel from Dubai to Hyderabad. Appreciate if you could look into this matter at the earliest my email ID khaled.[protected]@gmail.com Mobile number [protected] booking reference and tickets number I had already mentioned in complaint number 77546