I am writing this for Republic Services, a waste removal company. I recently moved into a new home and out of the three months I have lived there, Republic Services have only picked up my recycling twice. The garbage and recycling go out on the same day, the garbage gets picked up and the recycling never gets picked up. I have to call them every time this happens for them to come back and get it and they never have an answer as to why it was missed in the first place. To add to it, their office hours end at 5pm so when I get home from work and see that the recycling has not been picked up, there's nothing I can do about it until the next day when I can find time to call them. When I do call, I am put on hold for no less than ten minuets before getting someone who can never give me an answer as to why the pick up was missed. They will usually send a truck to pick up my recycling but at that point its two days late. Their incompetence is astonishing, I find it laughable that the word Services is in their name when that's the least thing they provide. Something needs to be done because I know I am not the only one with this issue.