I turned in my leased car, and wanted a lease on a 2019 Civic. I explained what I was willing to pay monthly on the lease. I was shown a great car, but when the payment was calculated, it was too high. The salesman said that he would price the similar car but without a sunroof. That is what I was led to believe, the new payment was acceptable, and I went in to sign the agreement.. I was told the car was being detailed and would be brought out. What I received was a totally stripped down basic Civic, not what I believed I was negotiating. The manager Mr. Kramer was sympathetic and said he would call me by 5pm to see what they could do, but never heard back. I believe this was a clasdic bait and switch.