12 Sep, 2019 → by ClaimboUser377457
misrepresentation (wrong product shipped)

1

On 03/07/2019, I made an order for 15 pieces of "Garrett" handheld metal detectors as advertised on DealExtreme (DX) website and effect the purchase using my credit card. When I receive my order, I was disappointed to find out that the brand "Goint" was shipped to me instead of "Garrett" as per advertised. I contacted DX but the staff told me to just accept the product shipped irregardless that they have misrepresented the product as advertised. I insisted that my order which is solely based on the brand "Garrett" metal detector be shipped to me and requested DX to take back the "Goint" brand metal detectors. They have been dodging me and refused to make full representation to ship the correct brand as ordered. It has been two months since and DX have refused to resolved this issue
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