25 Jun, 2020 → by ClaimboUser444159
Misrepresentation of service

1

We received an e-mail request for a local project over a year ago. In the e-mail was a project we were interested in so we responded to the e-mail. Before we realized it was a scam e-mail there was a salesman from Blue book e-mailing us stating in order to bid on this project we need an account with them. We are a small General contractor in business for 38 years and had used the Blue Book Publications, provided at no cost to us through the years to find sub contractors, so we were aware of the brand.The salesman set up a meeting with us and claimed there were many projects that fit our requirements as a luxury home builder. We took his word for it and signed up with one of the more expensive programs because we were told if we selected the less expensive ones, we would not get any activity. Because this was a brand I was aware of I made the mistake of not preforming any due diligence on this company. Shortly after that, we were contacted and told there would be a meet and greet networking event with Blue Book subcontractors enrolled in their network, we did not request this as we are an established firm with a large stable of subcontractors. We did not attend as we signed up for General contractor opportunities, not a networking group to provide work for the contractors they had signed up. The salesman then communicated how important it was to be featured in their publication, he was pressuring us to get in fast because there was only a limited amount of openings, we declined and that was when we suspected Blue Books sales were more important to them than the success of their customers. We checked the site often, all of the private projects we had indicated to the salesman we were seeking were listed as "in design There were none in the bidding phase. When we reached out to the sales person questioning this, we were told we were not using the system correctly, or we should be contacting the principles of the projects listed, which we did with no positive result. We signed up for this service so we wouldn't have to do cold calls. The original salesman took offense to this we guess, as we continued to complain another salesman started replying to our e-mails and the original salesman, who assured us he was servicing our account disappeared. After continuing to complain the second salesman sent us a request for proposal for a private firm in a neighboring state who they were well aware we did not hold a license in. In over a year there has been one project we were able to bid on, the project was so over advertised by Blue Book there were over 2 dozen bidders. There have been constant requests through Blue Book for sub contract bids from a third party in an area we are not licensed in as well. There have been zero requests for bids that match our licensed region in non union work. We grew tired of being told we were the problem from their salesmen and sent the terms of use to our company attorneys. In these terms Blue Book states each legal action must be individual, however speaking to the New York Attorney Generals office there is a strong possibility of a class action suit if there are many impacted as we have been. We continue to pay our monthly fee of 900.00 per month and have asked both salesmen to close our account with no success. User's recommendation: Market your firm yourself, don't fall for the dishonest sales pitch.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of The Blue Book Network you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.