I used Priceline to book a stay in Park City, Utah for 4 nights on June 25, 2021. The price they quoted me for "Resort Fees" was $80 total for the entire stay. THE PROBLEM: At the end of the trip the hotel charged me much more for Resort Fees, using the CC that they kept on file when I arrived. EXPECTATIONS: As Priceline was the booking "agent" for this trip I expect them to assist me with any issues like this. After all, Priceline makes a considerable slice off the deal. Also, I used Priceline's quote to make a decision about which hotel to use. Priceline has an obligation to communicate with the hotels they recommend, and stay current in their price-quoting. Priceline obviously doesn't care to do this. MY ATTEMPT TO RESOLVE: Priceline's online chat is a joke. Don't bother, I wasted almost an hour while some lackey wasted my time. When I got through to "Michael" on the phone, he was adamant that this was an issue between me and the hotel, despite the fact that I based my decision to stay there on the pricing information Priceline provided me. Never mind that -- Priceline had no interest in lifting a finger to help me. MY CONCLUSION: I will intentionally avoid using Priceline in the future for any travel, any hotel stays, any rental cars -- anything. They have demonstrated that my business means nothing to them.