3 Jan, 2018 → by ClaimboUser637470
Misleading promotion and poor service
1
I ordered some curtains, which were exactly what I was looking for. The website, and the emails sent to me by AllModern proudly advertised free shipping. Lo and behold, I was charged for shipping. When I contacted AllModern, they tried to tell me that this only applied to orders from Wayfair, but this is inconsistent with the email and website information I saw. They didn't refund the shipping, so I tried to cancel my order. They told me it had already shipped, and if I wanted to return it for anything other than store credit, I have to pay the cost of return shipping. This has been a terrible experience and I wouldn't recommend AllModern to anyone.