after watching infomercial on tv for Richard Simons Hope project and then going first by phone and then by on-line access as directed I found myself "locked" into prolonged interaction with electronic voice asking yes and no questions almost all of which would have left me with additional charges way and above those initially quoted on TV as well as by telephone. When I tried to cancel the order which I had charged to my AMEX account at the beginning of the interaction all that I could get from the infomercial people was that I should call or contact customer service which I subequently tried as directed and again got caught up in an electronic voice set of directions and questions and then disconnected. I will make every attempt to cancel the program if I am in fact charged for it and will seek Amex assistance whch has always been helul. I absolutely recommend that buyer beware and simply do not place an order to the Simmons product.