19 Jun, 2021 → by ClaimboUser585543
Misi-nformation on Website and from sales staff
1
On the Carcover.com website the purchased RV covers weight is incorrectly listed as 10-25 pounds depending on the size of the RV. The covers actual weight is 40-45 pounds! Prior to my purchase I called and verified the posted information with their sales staff and they confirmed the incorrect weight posted was correct. I purchased the cover because of its incorrectly claimed weight. I am unable to safely handle the actual weight of the cover when lifting it to and from the RV roof. Their solution was a 40% rebate, which doesn't make it any lighter, or for me to pay $150 for shipping to recieve a full refund (I checked the cost). It has not been removed from the shipping box. User's recommendation: Stay away from this bussiness.