16 Jun, 2021 → by ClaimboUser896194
Mindvalley Quest All Access
3
I wish to complain about Mindvalley Quest All Access that I purchased on May 29th 2020 for $300 USD as a once off payment because a discount was provided. I had no intention of renewing it as I really didn't get much out of it. I prefer to select courses they provide, that are of relevance to me. However, an automatic renewal was taken out of my account for $548.90 USD on May 29th 2021. I am complaining because I requested that the money be refunded, and they refused. They justified their refusal by likening their renewal system to a Netflix subscription. Yet they constantly say that "if you are not happy with our products, just send an email and we will refund it no questions asked". To resolve this problem, I would like Mindvalley to refund me the $548.90 USD that they charged my account. My name is Lydia Morris and email is [protected]@mail.com