my daughter ordered something on April the 14th it is now May 5th and she has not received your merchandise. we have emailed them 4 times they have not responded, is this even a real company? They don't have a phone number for you to call the only way you can get in contact with them is by email I think they are a fraud and I want a refund.This is fraud, they basically ripped off my daughterI emailed theim again today no response. I went on Facebook no response.I went on Twitter no response.is there anyone else out there that have had this problem that has been doing business with this company they seem to be pretty popular with the teens.