1 Jan, 2018 → by ClaimboUser219487
mercedes mechanics are fitters so never ever be without a maintenance plan ever

2

I would like to point out again that I took my car in on 15 May 18 because I heard a knock noise on the left rear when I go over a bump. After I received a quote of R 83 965.20 and a shocking message that my cars maintenance plan ran out of the 120 000 km by +-4000km although the 6 years were only up at the end of Jun 2018 thus I confirmed that I do not have that amount of money and would rather like to have my car back. At this stage Tinus confirmed that my car had NO PROBLEM and a CLEAN technical diagnostic(computer) test. When I fetched my car the afternoon I started the engine to go and got a shock as a message appeared stating "malfunction contact the workshop" The next morning the car went into limp mode and they started looking for the problem from 15 May 2018 till 13 August 2018. The exact same problem I had in Dec 2017 after the instrument cluster were replaced and still under maintenance plan. They then confirmed the: First the engine harness must be replaced and after days then the control unit and after another few days the engine control unit. Needless to say that my car was 1000% perfect when I left it with them with a clean technical diagnostics but I am out of pocket with R 24 427. Can MBSA Technical confirm that the above was all necessary and above board? NEVER EVER DRIVE ANY MERC WITHOUT A MAINTENACE PLAN EVER!!!
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