Our first Sprinter 2500 full size was a 2012 from Ray Catena in Union that was back for repairs 4-6 times prior to having 20,000 miles for problems with the DEF fuel additive shutting down the engine and leaving me stranded and towed at one time. Pleas lets not talk about the service department,,unbelievable!! Terrible!! They offered to change my oil and do a "Mandatory transmission flush" otherwise it would void my warrantee totaling out to $500.00 for both and than tried to hand me a bill for almost $900.00 and told me that the oil filter is a lambs wool oil filter. When I went to my local oil change business in Eatontown, I requested the lambs wool oil filter and they wanted to know why I would want that when a Mobil 1 filter came out from the lst oil change at Mercedes Benz in Union, NJ.. We made the mistake of buying another one a 2016 **** Sprinter full size from Contemporary Mercedes Benz . This one had the alignment knocked out at 15000 miles and chipped up the tires to were there was patches of rubber missing and I was told that they could do a complimentary alignment but I was stuck with the tires that still shake the steering wheel. The air conditioner has not worked since we bought the truck and we have been being told that there is a fix coming any month now,,since October of 2017,,we are now coming into a second summer with the air not working when its over 75 degrees out and it is now May of 2018 and wee told that they would offer us an extended warantee at no cost,,,,,,MY QUESTION IS WHAT GOOD WOULD THAT WARRANTEE DO IF THE CURRENT WARRANTEE CANT FIX IT EITHER!!!! By the way we only have 23k on this new truck. I would have been better off buying a used vehicle off of a used car lot on the highway than a brand new vehicle from Mercedes Benze! What a joke.