I have been waiting for weeks to be compensated for a Maytag Washer I bought with them which I also bought the extended 3 year warrenty. A gentleman from their service department came to my home was told part was not available. Spoke to someone who said that yes I had the warrenty and would be sent a card to buy another washer waited and waited when it never came call again was told I could get a check I said ok never got it called back told it was not coming but that someone would call me until now I have not been contacted. do I need to contact my lawyer?