My husband and I purchased this washer from our local Lowes store in Terre Haute In 3-7-2019, and since May 21, 2021 I have not been able to use this machine. It was not wringing out the clothes properly called the extended warranty service on May 24, 2021, tech could not get here until May 27, tech says there was change under the agitator. However on May 28 when we try to do a load of laundry with our 2 year old washer it still won't work, call again the tech can't come back until June 3, looks at washer and this time says it is the motor. I keep getting the run around from the local store and the warranty center all the while still not having a washer of my own and having to lug laundry to laundry mat to do laundry. I think I have a lemon and would like a brand new washer. I thought maytag brand was supposed to be one of the best out there.